-By Sarah Sluis

Nicolas Gonda
Technology hasn’t always been good to movie theatres. Attendance
never recovered after the introduction of television in the late
1940s, and now there are more screens and delivery methods than
ever, from iPads to video-on-demand to Netflix. Even with all these
other options, movie theatres still provide the best viewing
experience for content people care about. That’s where Tugg comes
in.
For filmmakers and distributors, opening movies theatrically
involves lots of risk. Today, people living outside of metropolitan
areas and away from independent cinemas miss the majority of small
releases. It’s just too risky for many distributors to assume these
films will attract a sufficient audience. So people in underserved
areas are forced to wait for DVDs or on-demand showings.
Tugg addresses the problems of
both the audience and the filmmakers and distributors. People
everywhere can see movies in theatres by organizing the screenings
themselves, lubricated by the ease and low cost of social media. To
erase the risk for distributors, filmmakers and exhibitors, the
screenings don’t happen unless ticket sales hit a minimum that will
cover costs for all involved. No one loses money with Tugg.
CEO and co-founder Nicolas Gonda first worked for an indie
distributor and then as a producer on Terrence Malick’s films,
while co-founder Pablo Gonzalez has a technology and marketing
background. Pondering the release possibilities of Malick’s
The New World, Gonda realized, “We were seeing a
changing climate with the way people interact with their movie
theatres, but not as quickly of a changing system in terms of how
we decide where movies go and how we interact with audiences as
filmmakers and distributors.” Distribution is a gamble, and small
independent films often struggle to connect with their audiences,
lacking the broad appeal or big marketing budgets of wide
releases.
“What we theorized from the beginning was that if we could remove
that risk, if we could
guarantee an audience to the theatre,
and if we could create a system where the cost of distribution and
delivering the film were covered by the events themselves ahead of
time, there wasn’t a speculative cost for the other entities. We
focused on eliminating risk, and the opportunities that come as a
result of that,” Gonda recounts. And that’s how Tugg was
born.
Gonda cites an independent release that’s currently using Tugg,
Extraterrestrial, as an example. “It’s a film that if it
were released on 500 screens, it would be a short-term win but a
long-term loss, because the cost of releasing it on all those
screens would not be recouped by the amount of attendance that it
would achieve. That’s the case for so many independent filmmakers.
Up until recently, it was almost like we were seeing the same
strategy thrown at so many different kinds of films.” The sci-fi
romance, from Spanish filmmaker Nacho Vigalondo
(
Timecrimes), is hoping to get long-term results from using
the service. “We’re seeing a real testament and innovation, that
distributor Focus World was willing to take a much different
approach, realizing that there are audiences that might not be able
to go to a theatre within a two or three-week span.” Some groups
want to show the film in early fall, “saying, ‘Our community’s
focused on other things in the summer, let’s focus on September and
October, that’s when we want to have that experience in the
community,” Gonda reports.
Because Tugg is “agnostic” regarding whether a film already has a
distributor, and does not act as the sole distributor, many
filmmakers and distributors are using Tugg in conjunction with a
traditional distribution plan. Films that speak to niche interests,
like cult films and the kinds of scary movies beloved by horror
junkies, are a natural fit for the service. The “Nazisploitation”
flick
Iron Sky is available on Tugg, but it’s also being
released by Entertainment One this summer. Pre-Halloween screenings
of the horror film
Smiley, directed by the creator of the
popular YouTube web show “Totally Sketch,” will be organized
through Tugg. Paramount Insurge organized six screenings of the
twisted horror movie
The Loved Ones via Tugg, and word is
they’re now planning something bigger for the feature, which sold
out its screenings.
Gonda’s background in distribution and production has helped give
the company an advantage in negotiating with studios, distributors
and exhibitors. Tugg has agreements in place with theatre circuits
including AMC, Regal, Rave Cinemas and Cinemark Theatres to partner
on Tugg screenings. These exhibitors get a slice of each Tugg
screening, plus the usual bonus, an increase in concession
sales.
Tugg, which is still in its beta stage, has also been hard at work
expanding its library, which currently numbers around 500 films. As
exhibitors know, content is king, and even the most well-run
theatre can suffer if it’s showing flops. Tugg faces a similar
challenge in stocking its library with appealing films. “We’re in
the process of closing more agreements that will exponentially
expand that library,” Gonda reveals.
Currently, it can be difficult to find what Tugg events are taking
place near your location, something that’s already being fixed with
updates. “The goal is for people to not only find the films, but
find their promoters, their curator,” Gonda says. “So many of us
love movies, but we don’t have the time to find those that we want
to see. And we definitely don’t have the time to waste on films we
don’t want to see. We are seeing that people trust the
promoters in their communities, and they can sell hundreds of
tickets.”
Two Tugg early adopters include “promoters” Randy Berler, a recent
retiree and connoisseur of independent films in Torrance, Calif.,
and Marc Ferman, a young cinema lover with fanboy taste in Miami,
Florida. Though both have completely different preferences when it
comes to movies, both promoters, in Tugg parlance, have organized
multiple screenings, including sold-out shows.
Berler has been interested in film since his college days, when he
organized a film club, but L.A. traffic prevents him and many of
his neighbors from making the trek from the South Bay to the
independent theatres that are 40 minutes away (on a good traffic
day). He first organized a screening because he wanted to prove to
local theatres there was a market for independent releases in the
area. After his first screening, he gave up on the idea. “It became
apparent to me that the people who book the films don’t live here,
they’re in a corporate office.” Instead, he’s sticking with Tugg,
counting on the service to provide him with his independent film
fix. After screening the classic
Three Colors: Red, people
at Tugg helped him procure
Monsieur Lazhar. Berler announced the
Lazhar
screening at
Red, and quickly sold dozens of tickets. The
200-seat theatre sold out weeks before the July show. He has
Headhunters planned for August, and is also eyeing
Polisse for a future screening. He realizes Tugg can
help him get access to independent films nearing the end of their
runs that still haven’t played in his area. Since Tugg handles the
ticketing, rentals and everything else, all he needs to do is
promote and market.
Although the idea is to use social media in order to advertise
shows, Berler had help from a local paper,
Easy Reader News,
which
ran a piece on his screening. He mainly communicates with
people through e-mail, but recently created a Facebook page. “Our
audience is older, not the kind of people who are into Facebook,
though they signed up. I started getting all these e-mails like,
‘How do I turn off all these notifications from Facebook?’” Though
Berler’s currently the de facto leader of the group, he’s had
plenty of e-mails from people who want to organize discussions and
help out with future screenings. “The South Bay Film Society,” the
moniker he created to market the screenings, is already becoming a
reality.
Ferman, who was at South by Southwest when Tugg launched, has
become an advocate of the service. His chose his first selection,
the Alamo Drafthouse music/sci-fi release
The FP, because he
wanted to see it, even though he knew the “odd choice” would be “a
tough sell.” That may not have been the best reason, he
acknowledges, so he ended up buying some tickets himself before the
deadline to make sure the screening happened. (He later sold the
tickets to friends.) He’s since screened
Comic Con Episode IV: A Fan’s Hope, contacting a local
comic-book store to help advertise and give him comic books for a
giveaway. “I know it was on VOD, but I thought there would be
enough fans out there who would want to see it with a crowd,”
Ferman explains. He adds, “I did the screening just before
The Avengers came out to get the comic-book vibe. I used
to be a music promoter, so I am a promoter by nature.”
Ferman brought that same thoughtfulness to his July screening of
RoboCop. He spotted the sci-fi classic in Tugg’s library and
realized the film was celebrating its 25th anniversary. He pulled
out every promoting trick he knew, from contacting the NECA toy
company that was releasing toys timed to the anniversary and asking
for some product to give away, putting up flyers in comic-book
shops and the like, and advertising it as a “one-night-only
engagement.”
Promoters are paid five percent of a film’s revenue after costs are
covered (“adjusted gross proceeds”), which generally amounts to a
pittance. If promoters do spend money on marketing materials like
flyers, it’s unlikely this fee will even cover their outlay. This
doesn’t bother Ferman or Berler, who do the screenings for the love
of film. It’s this passion that Tugg is counting on to drive its
screenings. “We’ve found that promoters are more interested in
being able to be cultural leaders within their communities. The
financial incentive is an added benefit to it all,” Gonda observes.
In coming quarters, Tugg plans to give opportunities for promoters
to “convert their money into other rewards,” like cultural
activities. “At this stage it’s a gesture and acknowledgement
saying that we think of our promoters as our partners.”
Gonda hopes individual promoters like Berler and Ferman will build
followings, making it progressively easier for them to recruit the
necessary number of people for an event to get the green light.
Organizations with built-in audiences have also taken note of Tugg.
In Princeton, New Jersey, the American Repertory Ballet and
Princeton Ballet School
put on a
screening of
Joffrey: Mavericks of American Dance. A star of
The Do-Deca Pentathlon, Jennifer Lafleur, plans to
introduce a
screening near her hometown in Sturbridge, Mass., and be part
of a Q&A after the show. Filmmaker Matthew Lillard, who
directed the South by Southwest Audience Award-winning
Fat Kid
Rules the World, created a website,
tuggthefatkid.com. The website
encourages people to request a screening in their town. Screenings
of the film are planned or pending in over a dozen cities,
including Phoenix, AZ, and smaller cities like Grapevine, TX, and
Allentown, PA. Ferman has
a screening of
the film pending for July 26.
Gonda hints at future updates to Tugg’s services. The company is at
work expanding the “promoter suite,” doing things like giving
organizers access to analytics that will allow them to gauge the
effectiveness of their different marketing efforts—like how many
people bought tickets after seeing a Facebook call to action, for
example. The web developers are also trying to make it easier to
see what events are going on near users. Data from the beta launch
has been promising so far. “We’ve seen an incredible receptiveness
amongst people in places we have previously considered some of the
more unlikely markets in the country,” Gonda points out. By showing
exactly what people want to see, Tugg can be an antidote to
declining theatre attendance. “We’re focusing on new moviegoers,
people that weren’t going to theatres before that are now because
these theatres are becoming relevant to their interests. That’s a
theme that interests us and our theatre partners a lot.”
Gonda envisions Tugg as the delivery method of choice for small
indie filmmakers. With the cost of even high-quality digital
cameras more affordable than ever, there are plenty of low-budget
filmmakers whose films go unseen. Their biggest need is a way to
economically connect with their audiences. “We’re seeing people
shoot documentaries in Syria on iPhones. There are so many other
examples of how people are engaging with technology, and creating
works of art, without multi-million production budgets behind
them,” Gonda observes. “That body of work is growing at an
exponential rate, but until recently the way to deliver those films
to communities, and especially theatres and through communal
experiences, wasn’t growing nearly as quickly as it was on the
production side. That’s where we see the enormous
bottleneck.”
Services like Tugg have the potential to change how people look at
movie theatres. With Tugg, movie theatres are customizable. Their
content is set by the viewers, the same way someone can change a
channel to catch something more to their liking. With most people
within easy reach of a movie theatre, the infrastructure for a
service like Tugg is already in place. What’s more, there’s a real
need. Drop-offs in theatre attendance “have been a huge wake-up
call for everyone in the business. We need to acknowledge how
incredibly sophisticated audiences have become and how everybody is
more selective about what they experience.” Social media has been
blamed for accelerating the pace at which bad movies decline. It
can now happen the day after, not the week after, a movie opens.
But the flip side is that people love talking about movies on
social media. “Once you decide to grow in a way that interacts with
these changes as opposed to ignoring them, you realize that we are
in a business that speaks to
everything that social media is
geared towards. The most shared things are things that people
love, not the things that they’re just passively interested
in.”
“We live in a day and age where people are looking to the Internet
and social media to create offline physical experiences, especially
communal ones,” Gonda notes. Theatres are “a timeless but yet a new
destination for cultural activities in our cities.” Tugg offers
regular people the chance to program theatres in their community.
By embracing the opportunities afforded by technology, it could
usher in a new era for these time-honored spaces.
The little Tugg that could! Innovative web startup gives moviegoers booking power
July 18, 2012
-By Sarah Sluis
Technology hasn’t always been good to movie theatres. Attendance never recovered after the introduction of television in the late 1940s, and now there are more screens and delivery methods than ever, from iPads to video-on-demand to Netflix. Even with all these other options, movie theatres still provide the best viewing experience for content people care about. That’s where Tugg comes in.
For filmmakers and distributors, opening movies theatrically involves lots of risk. Today, people living outside of metropolitan areas and away from independent cinemas miss the majority of small releases. It’s just too risky for many distributors to assume these films will attract a sufficient audience. So people in underserved areas are forced to wait for DVDs or on-demand showings.
Tugg addresses the problems of both the audience and the filmmakers and distributors. People everywhere can see movies in theatres by organizing the screenings themselves, lubricated by the ease and low cost of social media. To erase the risk for distributors, filmmakers and exhibitors, the screenings don’t happen unless ticket sales hit a minimum that will cover costs for all involved. No one loses money with Tugg.
CEO and co-founder Nicolas Gonda first worked for an indie distributor and then as a producer on Terrence Malick’s films, while co-founder Pablo Gonzalez has a technology and marketing background. Pondering the release possibilities of Malick’s
The New World, Gonda realized, “We were seeing a changing climate with the way people interact with their movie theatres, but not as quickly of a changing system in terms of how we decide where movies go and how we interact with audiences as filmmakers and distributors.” Distribution is a gamble, and small independent films often struggle to connect with their audiences, lacking the broad appeal or big marketing budgets of wide releases.
“What we theorized from the beginning was that if we could remove that risk, if we could
guarantee an audience to the theatre, and if we could create a system where the cost of distribution and delivering the film were covered by the events themselves ahead of time, there wasn’t a speculative cost for the other entities. We focused on eliminating risk, and the opportunities that come as a result of that,” Gonda recounts. And that’s how Tugg was born.
Gonda cites an independent release that’s currently using Tugg,
Extraterrestrial, as an example. “It’s a film that if it were released on 500 screens, it would be a short-term win but a long-term loss, because the cost of releasing it on all those screens would not be recouped by the amount of attendance that it would achieve. That’s the case for so many independent filmmakers. Up until recently, it was almost like we were seeing the same strategy thrown at so many different kinds of films.” The sci-fi romance, from Spanish filmmaker Nacho Vigalondo (
Timecrimes), is hoping to get long-term results from using the service. “We’re seeing a real testament and innovation, that distributor Focus World was willing to take a much different approach, realizing that there are audiences that might not be able to go to a theatre within a two or three-week span.” Some groups want to show the film in early fall, “saying, ‘Our community’s focused on other things in the summer, let’s focus on September and October, that’s when we want to have that experience in the community,” Gonda reports.
Because Tugg is “agnostic” regarding whether a film already has a distributor, and does not act as the sole distributor, many filmmakers and distributors are using Tugg in conjunction with a traditional distribution plan. Films that speak to niche interests, like cult films and the kinds of scary movies beloved by horror junkies, are a natural fit for the service. The “Nazisploitation” flick
Iron Sky is available on Tugg, but it’s also being released by Entertainment One this summer. Pre-Halloween screenings of the horror film
Smiley, directed by the creator of the popular YouTube web show “Totally Sketch,” will be organized through Tugg. Paramount Insurge organized six screenings of the twisted horror movie
The Loved Ones via Tugg, and word is they’re now planning something bigger for the feature, which sold out its screenings.
Gonda’s background in distribution and production has helped give the company an advantage in negotiating with studios, distributors and exhibitors. Tugg has agreements in place with theatre circuits including AMC, Regal, Rave Cinemas and Cinemark Theatres to partner on Tugg screenings. These exhibitors get a slice of each Tugg screening, plus the usual bonus, an increase in concession sales.
Tugg, which is still in its beta stage, has also been hard at work expanding its library, which currently numbers around 500 films. As exhibitors know, content is king, and even the most well-run theatre can suffer if it’s showing flops. Tugg faces a similar challenge in stocking its library with appealing films. “We’re in the process of closing more agreements that will exponentially expand that library,” Gonda reveals.
Currently, it can be difficult to find what Tugg events are taking place near your location, something that’s already being fixed with updates. “The goal is for people to not only find the films, but find their promoters, their curator,” Gonda says. “So many of us love movies, but we don’t have the time to find those that we want to see. And we definitely don’t have the time to waste on films we
don’t want to see. We are seeing that people trust the promoters in their communities, and they can sell hundreds of tickets.”
Two Tugg early adopters include “promoters” Randy Berler, a recent retiree and connoisseur of independent films in Torrance, Calif., and Marc Ferman, a young cinema lover with fanboy taste in Miami, Florida. Though both have completely different preferences when it comes to movies, both promoters, in Tugg parlance, have organized multiple screenings, including sold-out shows.
Berler has been interested in film since his college days, when he organized a film club, but L.A. traffic prevents him and many of his neighbors from making the trek from the South Bay to the independent theatres that are 40 minutes away (on a good traffic day). He first organized a screening because he wanted to prove to local theatres there was a market for independent releases in the area. After his first screening, he gave up on the idea. “It became apparent to me that the people who book the films don’t live here, they’re in a corporate office.” Instead, he’s sticking with Tugg, counting on the service to provide him with his independent film fix. After screening the classic
Three Colors: Red, people at Tugg helped him procure
Monsieur Lazhar. Berler announced the
Lazhar screening at
Red, and quickly sold dozens of tickets. The 200-seat theatre sold out weeks before the July show. He has
Headhunters planned for August, and is also eyeing
Polisse for a future screening. He realizes Tugg can help him get access to independent films nearing the end of their runs that still haven’t played in his area. Since Tugg handles the ticketing, rentals and everything else, all he needs to do is promote and market.
Although the idea is to use social media in order to advertise shows, Berler had help from a local paper,
Easy Reader News, which
ran a piece on his screening. He mainly communicates with people through e-mail, but recently created a Facebook page. “Our audience is older, not the kind of people who are into Facebook, though they signed up. I started getting all these e-mails like, ‘How do I turn off all these notifications from Facebook?’” Though Berler’s currently the de facto leader of the group, he’s had plenty of e-mails from people who want to organize discussions and help out with future screenings. “The South Bay Film Society,” the moniker he created to market the screenings, is already becoming a reality.
Ferman, who was at South by Southwest when Tugg launched, has become an advocate of the service. His chose his first selection, the Alamo Drafthouse music/sci-fi release
The FP, because he wanted to see it, even though he knew the “odd choice” would be “a tough sell.” That may not have been the best reason, he acknowledges, so he ended up buying some tickets himself before the deadline to make sure the screening happened. (He later sold the tickets to friends.) He’s since screened
Comic Con Episode IV: A Fan’s Hope, contacting a local comic-book store to help advertise and give him comic books for a giveaway. “I know it was on VOD, but I thought there would be enough fans out there who would want to see it with a crowd,” Ferman explains. He adds, “I did the screening just before
The Avengers came out to get the comic-book vibe. I used to be a music promoter, so I am a promoter by nature.”
Ferman brought that same thoughtfulness to his July screening of
RoboCop. He spotted the sci-fi classic in Tugg’s library and realized the film was celebrating its 25th anniversary. He pulled out every promoting trick he knew, from contacting the NECA toy company that was releasing toys timed to the anniversary and asking for some product to give away, putting up flyers in comic-book shops and the like, and advertising it as a “one-night-only engagement.”
Promoters are paid five percent of a film’s revenue after costs are covered (“adjusted gross proceeds”), which generally amounts to a pittance. If promoters do spend money on marketing materials like flyers, it’s unlikely this fee will even cover their outlay. This doesn’t bother Ferman or Berler, who do the screenings for the love of film. It’s this passion that Tugg is counting on to drive its screenings. “We’ve found that promoters are more interested in being able to be cultural leaders within their communities. The financial incentive is an added benefit to it all,” Gonda observes. In coming quarters, Tugg plans to give opportunities for promoters to “convert their money into other rewards,” like cultural activities. “At this stage it’s a gesture and acknowledgement saying that we think of our promoters as our partners.”
Gonda hopes individual promoters like Berler and Ferman will build followings, making it progressively easier for them to recruit the necessary number of people for an event to get the green light. Organizations with built-in audiences have also taken note of Tugg. In Princeton, New Jersey, the American Repertory Ballet and Princeton Ballet School
put on a screening of
Joffrey: Mavericks of American Dance. A star of
The Do-Deca Pentathlon, Jennifer Lafleur, plans to
introduce a screening near her hometown in Sturbridge, Mass., and be part of a Q&A after the show. Filmmaker Matthew Lillard, who directed the South by Southwest Audience Award-winning
Fat Kid Rules the World, created a website,
tuggthefatkid.com. The website encourages people to request a screening in their town. Screenings of the film are planned or pending in over a dozen cities, including Phoenix, AZ, and smaller cities like Grapevine, TX, and Allentown, PA. Ferman has
a screening of the film pending for July 26.
Gonda hints at future updates to Tugg’s services. The company is at work expanding the “promoter suite,” doing things like giving organizers access to analytics that will allow them to gauge the effectiveness of their different marketing efforts—like how many people bought tickets after seeing a Facebook call to action, for example. The web developers are also trying to make it easier to see what events are going on near users. Data from the beta launch has been promising so far. “We’ve seen an incredible receptiveness amongst people in places we have previously considered some of the more unlikely markets in the country,” Gonda points out. By showing exactly what people want to see, Tugg can be an antidote to declining theatre attendance. “We’re focusing on new moviegoers, people that weren’t going to theatres before that are now because these theatres are becoming relevant to their interests. That’s a theme that interests us and our theatre partners a lot.”
Gonda envisions Tugg as the delivery method of choice for small indie filmmakers. With the cost of even high-quality digital cameras more affordable than ever, there are plenty of low-budget filmmakers whose films go unseen. Their biggest need is a way to economically connect with their audiences. “We’re seeing people shoot documentaries in Syria on iPhones. There are so many other examples of how people are engaging with technology, and creating works of art, without multi-million production budgets behind them,” Gonda observes. “That body of work is growing at an exponential rate, but until recently the way to deliver those films to communities, and especially theatres and through communal experiences, wasn’t growing nearly as quickly as it was on the production side. That’s where we see the enormous bottleneck.”
Services like Tugg have the potential to change how people look at movie theatres. With Tugg, movie theatres are customizable. Their content is set by the viewers, the same way someone can change a channel to catch something more to their liking. With most people within easy reach of a movie theatre, the infrastructure for a service like Tugg is already in place. What’s more, there’s a real need. Drop-offs in theatre attendance “have been a huge wake-up call for everyone in the business. We need to acknowledge how incredibly sophisticated audiences have become and how everybody is more selective about what they experience.” Social media has been blamed for accelerating the pace at which bad movies decline. It can now happen the day after, not the week after, a movie opens. But the flip side is that people love talking about movies on social media. “Once you decide to grow in a way that interacts with these changes as opposed to ignoring them, you realize that we are in a business that speaks to
everything that social media is geared towards. The most shared things are things that people
love, not the things that they’re just passively interested in.”
“We live in a day and age where people are looking to the Internet and social media to create offline physical experiences, especially communal ones,” Gonda notes. Theatres are “a timeless but yet a new destination for cultural activities in our cities.” Tugg offers regular people the chance to program theatres in their community. By embracing the opportunities afforded by technology, it could usher in a new era for these time-honored spaces.