Ymagis Group and CineStar partner at 52 locations
Ymagis Group, the European specialist in digital technologies for the cinema industry, will oversee all projection and audio installations, field services, and technical customer service for CineStar, Germany’s leading cinema chain. The agreement will cover CineStar’s entire network of 52 locations across Germany, representing a total of 409 screens.
“We are thrilled with this new partnership, signed by our Düsseldorf-based subsidiary CinemaNext Deutschland, with such a prominent cinema chain as CineStar,” commented Jean Mizrahi, founder, president and CEO of Ymagis Group. “This agreement will result in a significant strengthening of our German-based operations while demonstrating our top-notch services and cost benefits for CineStar as well as our other existing cinema clients across Germany and Austria.”
Noted Karl-Joachim Lohkamp, general manager of CinemaNext Deutschland: “CineStar is looking to manage their technical requirements effectively and it’s a privilege for us to work with them. We aim to offer the 52 CineStar cinemas across Germany the highest level of customer service, monitoring and support, thanks to our customer service [network operations center] out of our main office in Düsseldorf , with assistance from our field technicians in Berlin, Düsseldorf, Frankfurt, Munich and Hamburg.”
"We found in CinemaNext the right partner to handle our needs from a technology standpoint,” explained Oliver Fock and Stephan Lehmann, managing directors of the CineStar Group, in a joint statement. “Our industry is changing at a fast pace and this is the ideal time for us to develop with CinemaNext a cost-effective approach to carrying out services such as equipment installation, training, procurement, 24-hour monitoring, maintenance, year-round customer service and spare parts inventory.”
Ymagis is a European leader in advanced digital technology services for the cinema industry. Founded in 2007, the group is headquartered in Paris and has offices in 23 countries with more than 770 employees. Its core business is structured around three main units: CinemaNext (exhibitor services: sales and field services, software solutions, customer service/NOC and consulting); Eclair (content services: post-production, theatrical delivery, digital distribution, versioning and accessibility, restoration and preservation); and Ymagis (financial services).
Ymagis Group’s CinemaNext business unit is the largest cinema exhibition services supplier in Europe, providing comprehensive solutions across the board, from projection equipment, audio systems, central systems, cinema outfitting, 3D systems and glasses, TMS, digital signage, 4DX, and screens to seating. Clients benefit from the reliability and low cost of ownership with CinemaNext’s portfolio of services, including consulting, design and project management; equipment sales and financing; installation, maintenance, support (NOC); online monitoring, spare and consumables; and service agreements and supply chain and logistics.